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Questions about a fragrance, your gift or an order? Open our chat for help while you shop.
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Have questions about our fragrances or your order? Our team is here to help you find your perfect scent.
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Contact Information
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Business Hours
Business information
Essentia Perfume is a trade name of A.I.C Group, a California corporation.
26741 Portola Pkwy, Ste 1E #904
Foothill Ranch, CA 92610
United States
Essentia operates online. This is our business and fulfillment address; there is no customer-facing store or local pickup. Contact support for return approval and instructions before sending an item.
Frequently asked questions
How long does shipping take?
Allow up to 3 business days for processing, separate from carrier transit. Available shipping services and estimates are shown at checkout for your address.
Are your fragrances authentic?
Yes, all our fragrances are 100% authentic designer scents, carefully rebottled into premium 10ml travel sprays with metal atomizers.
Do you offer wholesale pricing?
Yes! Please contact us at support@essentia-perfume.com with "Wholesale" in the subject line for partnership opportunities.
What is your return policy?
Request approval within 14 days of delivery. Items generally must be unused, unopened and in original packaging. Read the full returns policy, including its damage, defect and wrong-item exceptions.
We're here to help
Whether you're looking for fragrance recommendations, tracking an order, or exploring wholesale opportunities — our team is ready to assist with personalized service.
